Meet DOT
The AI agent that answers your customers and gets things done, across voice, chat, WhatsApp and email. Trained on your business, connected to your tools, working 24/7.
What is DOT?
DOT is your always-on AI agent. Give it your knowledge base, your docs, FAQs, prices and processes, and it becomes an expert on your business. But DOT doesn’t stop at answering questions: connected to your tools, it takes real actions on your behalf, from booking appointments to running follow-ups. It’s like adding a tireless team member who knows everything and never clocks off.
Wherever your customers are
DOT works across the channels your customers already use, with one shared brain behind them all, so every conversation is consistent.
Voice
Natural phone conversations that sound human, inbound and outbound.
Chat
A website widget that answers instantly, day and night.
Meets customers on the app they check every day.
Reads, replies and follows up automatically.
It doesn't just answer, it acts
Connected to your calendar, CRM and booking system, DOT completes tasks on its own:
Book appointments
Schedules bookings straight into your calendar.
Reschedule and cancel
Moves or cancels appointments in seconds.
Schedule calls
Sets up callbacks and confirms them with the customer.
Reach out to customers
Runs proactive outbound campaigns that feel personal.
Upsell and cross-sell
Spots the right moment to recommend the next offer.
Your own workflows
Plug in the specific actions your business runs on.
Powered by your knowledge base
DOT answers from your content, not the open internet, so replies are accurate, on-brand and always in your voice. Update your knowledge base and DOT updates instantly. You stay in control of what it knows, what it can do, and how it sounds.
How DOT works
Feed it your knowledge
Give DOT your docs, FAQs and processes; it learns your business.
Connect your channels and tools
Plug in voice, chat, WhatsApp and email, plus calendar, CRM and booking.
It answers and acts, 24/7
DOT handles conversations and completes actions on its own.
Your team, extended
Never miss a lead
Every call, message and email answered in seconds, around the clock.
Lower cost to serve
Automate the repetitive work and free your team for what matters.
Grow revenue
Proactive outreach, upsell and cross-sell built into every conversation.
Part of your team
DOT handles the front line so you can focus on your core business.
See DOT in action
Tell us about your business and we’ll show you exactly what DOT would do for it.
