Privacy policy

1. Data relating to the Data Controller

Data Controller

    1.   – CIF: B56955784
        – Entity address: Avinguda de la Torre Blanca, 2-8, office 2A9, 08172 Sant Cugat del Vallès, Barcelona
        – Entity email: info@twodotzero.agency
        – Data controller: MATHIEU BERTRANDY
        – Data controller email address: info@twodotzero.agency
        – Data controller phone number: +34 671 29 80 57
        – Entity: TWO.ZERO INNOVATION AGENCY S.L.

2. Purposes

In compliance with the provisions of European Regulation (EU) 2016/679, General Data Protection Regulation (GDPR), and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights, we inform you that, depending on your relationship with us, TWO.ZERO INNOVATION AGENCY S.L. processes the personal data you provide for one or more of the following purposes:

    • Online inquiries
    • Reservations

3. Data retention period

Your data will be retained for the period established in the contract. In the event that you require its early deletion, please request it by exercising the right of erasure. Likewise, the data that, for legal reasons, must be stored for the time necessary to comply with specific regulations will be blocked and will only be available to the corresponding public authority.

4. Legitimation

The legal basis for the processing of your data is:

    • Unequivocal consent

5. Recipients

Your personal data will be communicated to third parties in the following cases:

    • IT entities responsible for software and hardware maintenance

6. Rights

You have the right to obtain confirmation as to whether or not TWO.ZERO INNOVATION AGENCY S.L. is processing personal data concerning you.

Likewise, you have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its erasure when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

In certain circumstances, you may request the restriction of the processing of your data, in which case we will only retain them for the exercise or defense of legal claims.

Additionally, in certain circumstances and for reasons related to your particular situation, you may exercise the right to object to the processing of your data. TWO.ZERO INNOVATION AGENCY S.L. will cease processing the data unless there are compelling legitimate grounds, or for the exercise or defense of possible claims.

You may also exercise the right to data portability, as well as withdraw the consent given at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

If you wish to exercise any of your rights, you can do so through the links provided below:

      • To exercise your right of Access, click here
      • To exercise your right of Rectification, click here
      • To exercise your right of Erasure (Right to be Forgotten), click here
      • To exercise your right of Restriction of Processing, click here
      • To exercise your right of Objection, click here
      • To exercise your right of Data Portability, click here

Alternatively, you can also contact us by postal mail at the following address: Avinguda de la Torre Blanca, 2-8, office 2A9, 08172 Sant Cugat del Vallès, Barcelona, attaching a photocopy of your ID card to verify your identity. Please provide as much information as possible regarding your request: your full name, and the email address you use for the account or portal subject to your request.

Finally, we inform you that you may contact the Spanish Data Protection Agency (AEPD) and other competent public authorities for any complaint arising from the processing of your personal data.